Privacy Policy

Effective Date: 17/10/2024

Welcome to Rimright Kenya. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you interact with us through our website, physical store, and other channels. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

  • Personal Information: We collect information that identifies you, such as your name, email address, phone number, and shipping address, when you make purchases, contact us, or subscribe to our newsletters.
  • Payment Information: To process orders, we collect payment details, including credit/debit card numbers and billing information. We work with third-party payment processors to securely handle payment information.
  • Technical Information: This includes details such as IP addresses, browser types, device information, and browsing behavior, collected through cookies and other tracking technologies.
  • Interaction Data: Information related to your interactions with our website, such as the pages viewed, links clicked, and time spent on each page, to enhance your shopping experience.

2. How We Use Your Information

We use your personal information to:

  • Process and complete your transactions, including order confirmations, delivery, and customer support.
  • Improve our products, services, and website functionality.
  • Send promotional offers, newsletters, and updates, with an option to opt-out at any time.
  • Analyze website usage and enhance user experience through personalization.
  • Comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We may share your information in limited circumstances, including:

  • Service Providers: With third-party vendors that assist in operations such as payment processing, order fulfillment, and customer service.
  • Legal Compliance: Where required by law, or to protect our rights, users, or the public, we may disclose information in response to legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new business entity.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies enable us to remember your preferences, provide personalized offers, and analyze website traffic. You may choose to disable cookies in your browser settings, though this may limit certain functionalities.

5. Data Security

We implement robust security measures to protect your personal information. While we strive to safeguard your data, no online transmission can be guaranteed as entirely secure. We encourage you to take precautions when sharing sensitive information online.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:

  • Accessing and reviewing your information.
  • Requesting corrections or updates to inaccurate data.
  • Opting out of marketing communications.
  • Requesting deletion of your data, subject to legal and contractual obligations.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit information from minors. If we learn that we have collected personal information from a minor, we will take prompt action to delete that data.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically. The “Effective Date” will be updated to indicate the latest revision.

9. Contact Us

If you have questions, concerns, or requests related to your personal data or this Privacy Policy, please contact us at:

10. Jurisdiction

This Privacy Policy is governed by the laws of Kenya. Any disputes arising from or relating to this policy will be subject to the jurisdiction of Kenyan courts.